Our commitment to transparency
At Nugent, our mission is to provide compassionate care, support, and opportunities to vulnerable individuals and families in need.
Our commitment to excellence and continuous improvement is deeply ingrained in our organisational values.
Compliance and standards
We adhere to all relevant legal and regulatory requirements, to maintain compliance with Charity Commission, Care Quality Commission, and OFSTED requirements. Our policies and procedures are designed to meet or exceed these requirements, ensuring the safety and well-being of the people we support and our team.
Continuous improvement
Nugent believes in a culture of continuous improvement. We encourage feedback from those we support, team members, and stakeholders to identify areas for enhancement. By regularly reviewing our processes and policies, we aim to optimise the efficiency and effectiveness of our services.
Team training and development
Our team is essential to achieving our quality objectives. We invest in their training and development to ensure they possess the knowledge, skills, and expertise required to deliver exceptional services and support.
Monitoring and evaluation
We have robust monitoring and evaluation mechanisms to monitor risk and assess the quality and impact of our programs and services. Through data-driven analysis, we identify trends, strengths, and areas for improvement, enabling us to make informed decisions and take appropriate actions.
Safeguarding
As an organisation serving vulnerable populations, Nugent is committed to safeguarding and promoting the welfare of children, young people, and adults at risk. We have rigorous safeguarding documentation in place to ensure their protection.
Speak to us today
To get support or to speak to a member of our team, please get in touch.
Get in touchBrowse our reports
The following reports produced by the Nugent team are intended to give shareholders and other interested people information about the company’s activities and financial performance across the year, provide details of fundraising impacts, and give a general feel of our work throughout the year.
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Nugent – Annual Report – 2010-2011
2010-2011
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Nugent – Annual Report – 2011-2012
2011-2012
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Nugent – Annual Report – 2015-2016
2015-2016
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Nugent – Annual Report – 2016-2017
2016-2017
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Nugent – Annual Report – 2017-2018
2017-2018
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Nugent – Annual Report – 2018-2019
2018-2019
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Nugent – Annual Report – 2019-2020
2019-2020
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Nugent – Annual Report – 2020-2021
2020-2021
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Nugent – Annual Report – 2021-2022
2021-2022
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Nugent – Annual Report – 2022-2023
2022-2023
Governance
and oversight
Governance is a methodology and system that establishes a framework for managing Nugent. It sets out who can make decisions, who has the authority to act on behalf of the charity, and who is accountable for how the charity and its people operate and perform.
Governance enables the Trustees and Executive Leadership Team to operate the charity legally, ethically, sustainably, and successfully, for the benefit of the people we support, our team, and other stakeholders, and positively impact the wider community.
Nugent’s governance framework sets out to cultivate and embed a true culture of excellence by ensuring the organisation uses clear decision-making processes, operates transparently with regulators and stakeholders, identifies and manages risks, as well as protecting those in our care, and the overall reputation of the charity. Nugent’s governance framework is responsive to change, with new strategies such as those covering Equality, Diversity and Inclusion, and Environment, Social and Governance, falling within its remit.
Speak to us today
If you or someone you know needs our support, or if you’d like to speak to someone about supporting Nugent, we’d love to hear from you. Simply get in touch and our team will be happy to help.
Donate to Nugent today
Donate today and make a difference to the lives of children, young people, families and adults who are vulnerable or at risk in your community.
