We are Nugent
Nugent are a not-for-profit organisation based in Liverpool, established since 1881. We have a proven history of adapting what we do to meet the needs of the communities we serve. As a leading voice in the care sector, we look to improve health, opportunity, quality of life, and levels of achievement, whilst reducing poverty and increasing safety for all.
We operate across the North West, predominantly in the Liverpool City region, offering a diverse range of support for adults and children. Our children’s provisions include residential homes, a secure facility, and a step-down home. Our adult’s provisions include dispersed homelessness accommodation, floating support provided in the community and supported living provided at home. We also provide adult residential homes including a specialist acquired brain injury, a home for those living with dementia, and a home supporting Mental Health needs. We also offer adoption support services working in partnership with local authorities across the UK.
To reach communities beyond these provisions we have established an initiative called Our Future Now, which actively engages in a range of fundraising and community-based activities. These efforts support wider unmet needs across the Liverpool City Region and beyond.
Our history
We embrace our history as a beacon of community service. The origins of Nugent Care date back to Victorian Liverpool and the pioneering work of Father James Nugent (1822-1905) in relation to child welfare, relief from poverty and social reform. Through his ministry, Father Nugent witnessed first-hand the suffering caused by poverty and appalling conditions and took action to remedy the situation.
By the time of his death, Father Nugent had given homes and valuable skills to thousands of children and laid the foundations for the work currently undertaken by Nugent today.
Allied to the Archdiocese of Liverpool, Nugent has provided care and support for those in need since 1881. While our values have remained constant, our services have adapted to meet the changing needs of today’s society.
Our vision
Together, provide a lifelong pathway of support for individuals and communities in need.
Providing for everyone so no one is left behind.
Our values – iACCORD
In order to fulfil our mission and purpose, we must deliver on the foundation of our beliefs and our behaviours throughout the organisation. In order to fulfil our mission and purpose, we must deliver on the foundation of our beliefs and our behaviours throughout the organisation. Our values support our desire to foster a culture of trust, that is inclusive, and embraces continuous improvement.
The definition of the word ‘accord’ signifies an official agreement. The values identified, come together to form this acronym, including the ‘i’ at the front of the acronym which stands for humble integrity:
- Integrity – we are honest in what we say and do
- Ambition – we have high hopes for the future
- Courage – we stand up for what we know is right
- Compassion – we are kind and support each other
- Optimism – we believe we can
- Respect – we accept one another and look after all we share
- Dignity – we value ourselves and each other
Meet our leaders
Our Chief Executive, Jo is accountable for leading and managing the critical functions of the organisation which deliver the charity’s business support services to ensure that we are meeting/exceeding the expectations of the people we support, staff and internal and external regulatory standards.
Hetal is a dedicated advocate of equality, diversity, and inclusion, and a key member of the executive leadership team, assuming strategic leadership and management responsibility for people, learning, and development functions across the charity.
With over 20 years of experience in Health and Social Care, Keith began his career as a support worker, and that frontline experience continues to shape his passion for delivering outcome-focused support that makes a real difference in people’s lives.
With a wealth of experience in asset management, asset strategy and property maintenance, John is instrumental in bringing Nugent’s growth plan to life and expanding its property portfolio, allowing Nugent to help and support more people than ever before.
A solutions-driven senior leader, with experience in quality, governance, customer relations, and organisational processes, across the social care and immigration sectors, working with the CQC, Ofsted, Home Office, and Ministry of Justice.
With 23 years’ experience in business development, Lisa specialises in contracting across diverse social care markets. She builds strong relationships with Local Authority decision-makers and develops services that meet local needs, improve outcomes, and align with care standards.
Sally leads her team in the delivery of high-quality information and results in times of transformation, whilst expertly developing and delivering growth in services and improving outcomes for those in Nugent’s care.
Meet our trustees
John-Paul has been a trustee for over 12 years, bringing more than 20 years’ legal experience as a partner at a Liverpool-based law firm. He supports Nugent’s governance, helping ensure vulnerable people receive compassionate, community-led support and access to justice.
Andrew has supported Nugent for many years, bringing strategic insight from over two decades as a Non-Executive Director. Passionate about purpose-led leadership, he is committed to helping create meaningful, lasting change for vulnerable people across the Liverpool City Region.
Michael has been a trustee for over 10 years. A priest and Episcopal Vicar for Education in the Archdiocese of Liverpool, he brings deep experience in faith, education, and social care to support Nugent’s mission of lifelong care and compassion.
Paul is a permanent deacon and senior academic with extensive experience in education, governance, and environmental leadership. Guided by Catholic Social Teaching, he supports Nugent’s mission to support the most vulnerable with dignity, justice, and compassionate, community-focused support.
Wendy is Deputy CEO and Principal of a specialist FE college with over a decade’s experience in safeguarding and inclusion. As Nugent’s safeguarding lead trustee, she supports safe, person-centred services that protect, empower, and uplift the most vulnerable.
Craig brings valuable lived experience of the care system, having been supported by Nugent as a child. Now a trustee, he is passionate about giving back and helping shape ethical, sustainable solutions for children and young people in care.
Will is a strategic leader in IT services with experience in education, business management, and programme delivery. After adopting through Nugent over 10 years ago, he became a trustee to support the charity’s work through his expertise.
Speak to us today
If you or someone you know needs our support, or if you’d like to speak to someone about supporting Nugent, we’d love to hear from you. Simply get in touch and our team will be happy to help.
Donate to Nugent today
Donate today and make a difference to the lives of children, young people, families and adults who are vulnerable or at risk in your community.
